The fact that the test results weren't accurate and it finished within seconds, confirms a hardware malfunction and I suggest you talk to HP support and discuss your options. I ran the test again and the same results came up. The test was not completed as it jumped from 1% to finished in 5s. In the Power menu, select the battery tests In the Component Tests menu, select Power. In the UEFI Main menu, select Component Tests. Immediately press the F2 key repeatedly, about once every second, until the UEFI Hardware Diagnostics screen is displayed. Press and hold the power button until the computer turns off completely. Make sure the power cord and adapter is connected to the system and wall outlet.
It’s almost as if the battery is not connected, but clearly if the laptop shows it’s 100% charged, it can detect it. My laptop shows it’s charged 100% however, when I unplug the charging cable, my laptop instantly turns off, no shutdown screen it just goes black. Processor Name: Intel® Core(TM) i3-5010U CPU from another case (not my case), similar to mine: The old battery was replaced with a new battery on March 4 th, 2021. NOTE: The laptop was bought on December 2014. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
